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How We Chose the Best Tax Software Programs Many accounting software geared for small businesses can provide certain forms that tax software needs. By providing an accurate financial breakdown, this information can be used by small businesses to maximize their deductions and ensure accurate filing at tax time. Most accounting software is used to keep track of income and expenses throughout the year. Tax software often picks up where accounting software leaves off. This service is available year-round to customers in all states except Idaho, Illinois, Maine, Minnesota, Missouri, Montana, New Hampshire, and North Dakota. The service comes with a free consultation, and additional pricing varies based on your needs. With this service, customers can work with a tax consultant to help with IRS-related problems including back taxes, tax notices, and property liens and levies. However, those filing only federal taxes can do so for only $25.Īnother feature Jackson Hewitt offers to support its customers is its Tax Resolution Service. One $49 fee covers all situations and includes both federal and state filing.
Jackson Hewitt has done away with multiple plans for online filers. Those who want to stick to Jackson Hewitt’s DIY online filing can still enjoy support through an extensive online help center, connect to a real person during business hours via live chat, and benefit from the company’s 100% accuracy guarantee.
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Any questions and issues are resolved online or over the phone giving customers the experience of working one-on-one with a professional without having to enter an actual office. Users simply upload their tax documents online and one of the company’s tax professionals takes over.
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Where Jackson Hewitt stands out, however, is in its Tax Pro From Home service.
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It lets users import a W-2 and tax returns filed with Jackson Hewitt (but not its competitors) and then walks them through the filing process through a series of questions with explanatory popups. On the surface, Jackson Hewitt doesn’t appear to offer anything different than any of the other software we reviewed. Users also get accurate calculations and max refund guarantees with reimbursements up to $1,000 in IRS or state tax penalties and up to $100 if another provider shows a larger refund. It does, however, include audit defense for its customers which includes consultation from a representative in the event of an IRS audit who will also attend a hearing on their behalf. Individuals filing in multiple states or who receive funds from a trust or estate need to look elsewhere.Īs a free service, Credit Karma offers no phone support. The software doesn’t support every type of form, however. Like its competitors, Credit Karma lets users import a previous return from other software and a photo of a W-2 and then walks them through the rest of the process using a series of questions and prompts.Ĭredit Karma claims to offer more filing options than its competitors’ free versions, including filing for mortgage interest, property tax, and student loan interest deductions. Small business expenses (home office, depreciation, vehicle, etc.) Import expenses from popular expense tracking appsĮxpense import from popular expense tracking appsįreelance/Contractor income with expenses less than $5,000 Fees for all plans are only due at the time of filing. Users can choose from one of four DIY TurboTax plans or four TurboTax Live plans. TurboTax offers a variety of pricing plans. Users also have the option to get their return reviewed by a tax expert before they file as well as unlimited live tax advice for an extra fee.
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TurboTax also offers many other conveniences, including importing a PDF of a previous return to start a new return, importing W- forms by snapping a picture of them, and the ability to file taxes using the TurboTax mobile app. The software then uses plain-language questions to walk users through every part of the tax filing process and includes quick explanations of confusing terms or processes. This helps TurboTax determine which pricing plan is right for the user.
Users are first asked to choose their situation, like “I want to maximize deductions and credits,” “I have a job (received W-2),” etc. TurboTax makes it easy for first-time or inexperienced tax filers to get started.
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